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From: Torrens, Kevin (no email)
Date: Tue Jul 03 2007 - 08:42:15 EDT
I had similar good service about 5 minutes ago. I had placed an internet
order last night and received a message that it did not go through. I
re-did the order and it went through. I received a call from a very
pleasant customer service rep this morning asking whether I really
wanted 2 of the same item since I had ordered them separately (this was
the tip-off to her). She gladly deleted one of the orders and wished me
a happy holiday. Most places would not have given the oddity of 2 same
but separate orders a thought and would have just accepted the
additional revenue. I have had nothing but great experiences (many) with
Defender. No affiliation......
Kevin
NIVEK
DeFever 41
"Now I know that Defender has
wonderful customer service and an owner who really does care about his
customers
and their issues & concerns. Thanks Defender!
Not affiliated in any way, just a satisfied consumer!"
Brenda & Todd Lanning
M/V Life's2Short
Check out our blog @
_http://btlifes2short.blogspot.com_ (http://btlifes2short.blogspot.com/)
************************************** See what's free at
http://www.aol.com.
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