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Re: T&T: Highly recommended

From: Daniel DeBruin (no email)
Date: Fri Jun 01 2007 - 10:27:01 EDT

  • Next message: Larry N. Brown: "T&T: macerator"

    I would second this recommendation. I actually went there a couple of weeks ago (if you can, do go, if you can find it) to pick up some injectors, which they had in stock. Later I had to get a part, which I described as best I could, Sheri faxed me the diagram to make sure we were talking about the same part and I had the part the next day. Great service, very knowledgeable and pleasant to work with. Same disclaimer, no connection, just satisfied customer.

    Dan DeBruin
    Heritage 36 (on the way from Annapolis to Upstate NY)

    >>> "Bob Clinkenbeard" <> 06/01/07 8:59 AM >>>

    I have had a problem obtaining my fuel an oil filter numbers for my Perkins
    M30, circa 1993 engine. The PO did not record the numbers in his log, lost
    the owners manual and accidentally installed a fuel filter in place of the
    oil filter on the engine. I wanted to start at "ground 0" with the proper
    numbers and then try to find the corresponding Napa filters. Foley engines
    would not share the numbers but instead responded with,
    "Thanks for your email. Yes, we can help.
    We stock these filters and could ship today. Please call us toll free at 800
    --------- to order.
    Best,
    Dr Diesel"

    and Trans Atlantic Diesel responded with the numbers and the Napa cross
    reference number for the oil filter. Sheri Moon was the person that
    responded to my email and was very helpful in other correspondence to assure
    me that the fuel filter in place of the oil filter has been done before and
    there was no residual effect...but change it as soon as possible.

    So, a high recommendation for Trans Atlantic Diesel and Sheri Moon for great
    customer service with no expectance of a purchase from the correspondence.

    Sheri Moon
    Trans Atlantic Diesels, Inc.
    www.tad123.com

    Tel: (804) 642-9296
    Fax: (804) 642-0340

    No affiliation, only a very satisfied future customer.

    BTW...Perkins must guard these numbers closely due to the fact that I
    searched the internet for hours with no luck to find the information.

    Bob Clinkenbeard
    24' custom trailer trawler
    http://home.bellsouth.net/p/PWP-aboardbobbinalong
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