Next message: Pascal Gademer: "Re: T&T: Broker Responsibility"
Hello group....
Have an issue I'd like some feedback on regarding recent survey. In my purchase offer I listed that sale was contingent on survey, seatrial and haulout. Also, knowing that owners live out of the country, required that an "owners rep" would be onboard to show how every system worked/recommisioned so that it would not have to be traced to ground by myself or surveyor. Being an old boat I knew that there would be owner fixes/upgrades that wouldn't be self evident.
Well, survey was yesterday....it didn't go well. First, the boat was brought to the haulout marina the day before violating the 24hours cold iron clause I had put in. Second, neither I nor surveyor was offered a chance to ride her to the yard. Third and most important, there was an overheat problem so he had to bring her down under sail.
Broker made very little attempt to get engine overheat diagnosed and/or corrected did not indicate that we would not be able to do a sea trial. When we drove it over to the lift...15 minutes it did not overheat.
Many systems also went unchecked due to Broker having no knowledge of boat. Surveyor (Bob Agle) was very good and very knowledgeable but simply could not trace down every system to ensure functionality.
If broker had indicated that there would be no seatrial I would have rescheduled for a different day. I probably should have cancelled survey at step one but being a newbie to this let it go on thinking that we would take the boat out even if it meant under sail.
I'm mighty POed but not sure if it was my bad or if the broker should have taken more responsibility. Do I have any recourse? Broker will remain unnamed onlist but if anyone wants to know email me privately. They are generally regarded as the biggest and one of the most reputable in the Ft Myers area but I will not deal with them again.
Joel Wilkins
St Pete, FL
no new boat this week....
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