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Ditto, Rosepoint Navigation and their Coastal Explorer.
Ron Rogers
----- Original Message -----
From: "Jim Kennedy" <>
|I just had an experience with Digital Wave (maker of Visual Passage
| Planning). I ordered the produce v.2.0 and after installing it, found
that
| any planning for the month of august would hang the program. I e-mailed
| them on a Friday night I think and got a response that night telling me of
a
| possible fix. I tried it and it didn't work so I e-mailed them back on
| Saturday and said what next. They offered to send me a replacement disk,
or
| download the info if I was in a real hurry. I told them just to drop a
new
| disk in the mail as I was in no hurry. Monday morning Fed Ex delivered
the
| new disk. I also got an apology for the inconvenience I was caused. I
| think they went way beyond the call of duty here. I am impressed and I
will
| buy from them in the future.
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