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At 04:43 PM 8/3/99 EDT, John wrote:
>FWIW, there were many occasions over the past year that I tried to use e-mail
>to communicate with manufacturers... However, in *every* case, I had to
make a phone call to get >a response.
Based on my experience, I only use e-mail if I am willing to wait for a
response. It seems that a lot of companies (even a broker I contacted)
don't check their e-mail. In an initial e-mail, I usually include my phone
and fax #s. Frequently, the response to my e-mail is via phone or fax. Fax
seems to work the best - they get a concise description of my problem/need,
and can get the answer before they contact me or waste time on hold in a
regular phone call.
Janet
"Tarka"
Shannon 43
berthed in Longport, NJ
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